Our Service Fees

Our Service Fees - Infinity Travels

Effective from: 01-05-2026

Infinity Travels imposes service and transaction fees in addition to fares for air transportation, accommodations, and vehicle rentals. Such fees also include other charges levied by suppliers. All service fees are charged on a per-passenger, per-ticket basis (or per night or per rental period, as applicable).

The following provides a comprehensive enumeration of government-imposed taxes and Infinity Travels service fees. These fees are disclosed in advance to promote transparency in the booking process and shall invariably be incorporated into the final price presented at checkout.

Government-Imposed Fees & Taxes

Fee / Tax / ServiceApplicable ToCodeAmount
Travel Facilities TaxFlights to/from Alaska or HawaiiUS$9.90
USA Federal Segment FeePer flight segment within the USAZP$4.50
USA Excise Tax Flights within the USA and Canada/Mexico 225-mile buffer zone US7.5% of base fare
Passenger Facility Charge (PFC)Per itinerary (airport facility improvements)XFUp to $18.00
USA Passenger Civil Aviation Security FeePer one-way trip (all passengers)AY$11.20
USA International Transportation Tax Flights to/from the USA, Puerto Rico, USA Virgin Islands US$19.70
USA Animal & Plant Health Inspection FeeIntl. flights arriving in USA (except Canada)XA$3.83
USA Immigration & Naturalization FeeIntl. arrivals to USA, Puerto Rico, Virgin IslandsXY$7.00
USA Customs User FeeIntl. flights outside customs territoryYC$6.52
International Taxes & Government FeesSecurity, inspection, airport fees (vary by country)VariesUp to $349.00*

Infinity Travels Service Fees

Service TypeApplicable ToFee Range
Online Air TransactionsAll cabins/trip types$0 - $100 per passenger
Multi-City TripsMulti-destination itinerariesUp to $100 per passenger
Multi-Airline / High-Fraud CitiesSelected routesUp to $50 per passenger
Nearby Airport / Alternative Date SearchFlexible travel bookingsUp to $50 per passenger
Fusion FaresValue-deal faresUp to $100 per passenger
Customer Care / Contact Center BookingsComplex or multi-stop trips, RTW$10 – $200 (up to $100 for Seniors)

Disclaimers

    *The above-mentioned amounts are estimated values; the precise fees may change based on specific carrier guidelines, itinerary routing, and applicable governmental regulations.

  • Eligible Passenger Categories: Adult, child, senior, infant, student, and military personnel.
  • Transactional service charges: They are nonrefundable except as mandated by applicable statutes.
  • Currency Conversion: All fees shall be converted into your local currency upon completion of the booking process.
  • Assurance of Final Pricing: Charges will be limited exclusively to the total displayed at the time of checkout or as quoted by our representative.
Post Ticketing Fees

Infinity Travels imposes the following service fees on all cancellations, refunds, and exchanges. These fees also apply to any special services requested after ticket issuance. All such fees are on a per-passenger, per-ticket basis, in addition to any applicable airline, hotel, or supplier fees, and render them non-refundable under all circumstances.

We disclose all post-ticketing fees upfront to promote full transparency. You must pay these fees along with any airline, hotel, or supplier charges. Further, we display the complete final total, including all fees, prior to requiring payment confirmation.

Cancellations & Refunds (Within 4 Hours of Booking)

Applies ToConditionFee
Agent-Assisted CancellationCancellation & refund request within 4 hours of bookingFlat $25.00

Cancellations & Refunds (Within 4 to 24 Hours of Booking)

Ticket CostFee
Up to $300$25.00
$301 - $400$35.00
$401 - $500$50.00
$501 - $750$75.00
Above $75010% of gross ticket amount

Cancellations Beyond 24 Hours

Service TypeEconomy (Domestic)Economy (International)Business/First (Domestic)Business/First (International)
Agent-Assisted Cancellation with Future Credit$40$40$75$100
Agent-Assisted Cancellation with Refund$100$200$200$200

Ticket Changes (Exchanges)

ConditionEconomy (Domestic)Economy (International)Business/First (Domestic)Business/First (International)
Within 10 days of the new travel date (1)$125$200$200$200
Beyond 10 days of the new travel date (2)$75$175$175$175

Special Services

Service TypeEconomy (Domestic)Economy (International)Business/First (Domestic)Business/First (International)
Agent-Assisted Waivers$50$75$100$150

Assistance Fees for Refunds / Airline Credits

These fees apply to the following situations on a per-passenger, per-ticket basis:

  • Death / Bereavement
  • Duplicate booking
  • Medical documentation
  • Name Change / Name Correction
  • No Show
  • Routing Changes
  • Unaccompanied Minor (UNMR)
  • Visa / Passport Issues
  • Denied Boarding

Other Terms & Conditions

Non-Refundable Tickets and Refund Policies: Infinity Travels sells primarily non-refundable airline tickets. You qualify for refunds only if the airline's fare rules permit them, you have "no show" status, and the airline issues a waiver.

Refunds and Credits: Airlines control all refunds and future credits in accordance with their fare rules, policies, and approval procedures.

Supplier-Imposed Fees: Infinity Travels charges service fees in addition to any penalties imposed by airlines or suppliers.

Special Services: You must obtain airline approval for special service requests, including bereavement, military, or medical-related waivers. Infinity Travels assesses service fees for all approved and provided services. If the airline denies the request, our service fee will be refunded.

Government Taxes and Fees: These remain subject to change. We charge you solely the final amount displayed at checkout or quoted by an agent.

Compassion Exception Policy

We extend special discounts under our Compassion Exception Policy to the following eligible categories:

  • Military personnel
  • Bereavement cases
  • Customers with visual impairments